I'm Looking for Care
Information on finding help or support on Mycare, including using your Mycare account
General
Finding the perfect worker
Trust and safety
- Trust and safety at Mycare
- Insurance and protection
- How do I report inappropriate content, an incident or anything else of concern?
- Establishing boundaries and why they matter
- Personal property protection
- How do I end a contracting agreement with a worker?
- Your rights as a health consumer
- Health Information Privacy Code
- Is my personal information safe?
- What if a worker suggests booking care and making payments outside Mycare to avoid paying fees?
Account and profile
- Copy Week Function
- Visit Management
- How can I reset my password?
- How can I delete my profile?
- Managing and editing your listings
- How do I change my workers payrate?
- Notifications
- How to turn your browser into an app on your device
- How to invite workers to Mycare
- Setting up care for more than one loved one?