---
title: I'm Looking for Care | Help Centre
description: Information on finding help or support on Mycare, including using your Mycare account
---

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1. [Help Centre](https://info.mycare.co.nz/)
2. [I'm Looking for Care](https://info.mycare.co.nz/im-looking-for-care)

# I'm Looking for Care

 Information on finding help or support on Mycare, including using your Mycare account

## General

- [What is Mycare?](https://info.mycare.co.nz/what-is-mycare-and-how-do-i-find-care)
- [What areas does Mycare cover?](https://info.mycare.co.nz/what-areas-does-mycare-cover)
- [Can I use my government funding on Mycare?](https://info.mycare.co.nz/can-i-use-my-government-funding-on-mycare)
- [How to find care on Mycare?](https://info.mycare.co.nz/how-to-find-care-on-mycare)

## Finding the perfect worker

- [What it means to work with an independent support worker](https://info.mycare.co.nz/hiring-an-independent-contract-worker)
- [How to contact workers on Mycare](https://info.mycare.co.nz/contacting-workers-at-mycare)
- [How to create a listing](https://info.mycare.co.nz/creating-a-listing)
- [Interviewing workers](https://info.mycare.co.nz/interviewing-workers)
- [Negotiating Pay Rates With Your worker](https://info.mycare.co.nz/negotiating-pay-rates)
- [What qualification badges mean on worker profiles](https://info.mycare.co.nz/what-qualification-badges-mean-on-worker-profiles)
- [Booking your care and support](https://info.mycare.co.nz/booking-your-care-and-support)
- [Contracts on Mycare](https://info.mycare.co.nz/contracts-on-mycare)
- [Why has no one applied for my listing?](https://info.mycare.co.nz/why-has-no-one-applied-for-my-listing)

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## Trust and safety

- [Trust and safety at Mycare](https://info.mycare.co.nz/trust-and-safety)
- [Insurance and protection](https://info.mycare.co.nz/insurance-and-protection)
- [How do I report inappropriate content, an incident or anything else of concern?](https://info.mycare.co.nz/reporting)
- [Establishing boundaries and why they matter](https://info.mycare.co.nz/establishing-boundaries-and-why-they-matter)
- [Personal property protection](https://info.mycare.co.nz/personal-property-protection)
- [How do I end a contracting agreement with a worker?](https://info.mycare.co.nz/end-an-agreement-with-a-worker)
- [Your rights as a health consumer](https://info.mycare.co.nz/your-rights-as-a-health-consumer)
- [Health Information Privacy Code](https://info.mycare.co.nz/health-information-privacy-code)
- [Is my personal information safe?](https://info.mycare.co.nz/is-my-personal-information-safe)
- [What if a worker suggests booking care and making payments outside Mycare to avoid paying fees?](https://info.mycare.co.nz/booking-care-outside-mycare)

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## Account and profile

- [Switch or add user profiles](https://info.mycare.co.nz/add-and-switch-user-profiles)
- [Copy Week Function](https://info.mycare.co.nz/how-to-use-copy-week)
- [How do I let workers book their own visits?](https://info.mycare.co.nz/how-do-i-let-workers-book-their-own-visits)
- [Care Worker & Contract Management](https://info.mycare.co.nz/care-worker-contract-management)
- [Government Funded Clients - Budget Type](https://info.mycare.co.nz/government-funded-clients-budget-type)
- [How can i stay logged into my account?](https://info.mycare.co.nz/how-can-i-stay-logged-into-my-account)
- [Finding Workers on Mycare](https://info.mycare.co.nz/finding-workers-on-mycare)
- [Visit Management](https://info.mycare.co.nz/visit-managment)
- [How can I reset my password?](https://info.mycare.co.nz/how-can-i-reset-my-password)
- [How can I delete my profile?](https://info.mycare.co.nz/delete-my-profile)
- [Managing and editing your listings](https://info.mycare.co.nz/managing-your-listings)
- [How do I change my workers payrate?](https://info.mycare.co.nz/change-payrate)
- [Client Notifications](https://info.mycare.co.nz/notifications)
- [How to turn your browser into an app on your device](https://info.mycare.co.nz/how-to-turn-your-browser-into-an-app-on-your-device)
- [How to invite workers to Mycare](https://info.mycare.co.nz/how-to-invite-workers-to-mycare)

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## Payments and fees

- [Setting up Government Funding - the Government Payment Form](https://info.mycare.co.nz/setting-up-government-funding-the-government-payment-form)
- [Using Government Funding on Mycare](https://info.mycare.co.nz/using-government-funding-on-mycare)
- [Pre-pay payment methods on Mycare](https://info.mycare.co.nz/pre-pay-payment-methods-on-mycare)
- [What does Mycare cost?](https://info.mycare.co.nz/what-does-mycare-cost)
- [Paying by credit or debit card](https://info.mycare.co.nz/paying-by-credit-or-debit-card)
- [Paying by bank transfer](https://info.mycare.co.nz/paying-by-bank-transfer)
- [Understand Mycare pay & agreements](https://info.mycare.co.nz/understant-mycare-pay-agreements)
- [Travel and other expenses](https://info.mycare.co.nz/travel-and-other-expenses)
- [When will my worker be paid?](https://info.mycare.co.nz/when-will-my-worker-be-paid)
- [Do I need to pay my workers public holiday rates?](https://info.mycare.co.nz/do-i-need-to-pay-my-worker-public-holiday-rates)
- [Transaction Reports](https://info.mycare.co.nz/understanding-mycare-payment-reports)

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## Individualised Funding

- [Family Carers on Mycare](https://info.mycare.co.nz/family-carers-on-mycare)
- [How do I use my Individualised Funding on Mycare?](https://info.mycare.co.nz/individualised-funding-on-mycare)

- [I'm Looking for Care](https://info.mycare.co.nz/im-looking-for-care#main-content)

    - [General](https://info.mycare.co.nz/im-looking-for-care#general)
    - [Finding the perfect worker](https://info.mycare.co.nz/im-looking-for-care#finding-the-perfect-worker)
    - [Trust and safety](https://info.mycare.co.nz/im-looking-for-care#trust-and-safety)
    - [Account and profile](https://info.mycare.co.nz/im-looking-for-care#account-and-profile)
    - [Payments and fees](https://info.mycare.co.nz/im-looking-for-care#payments-and-fees)
    - [Individualised Funding](https://info.mycare.co.nz/im-looking-for-care#individualised-funding)
- [I'm Available for Work](https://info.mycare.co.nz/im-available-for-work#main-content)

    - [Worker general](https://info.mycare.co.nz/im-available-for-work#worker-general)
    - [Finding the perfect roles](https://info.mycare.co.nz/im-available-for-work#finding-the-perfect-roles)
    - [Worker Trust & safety](https://info.mycare.co.nz/im-available-for-work#worker-trust-safety)
    - [Pay and Fees](https://info.mycare.co.nz/im-available-for-work#pay-and-fees)
    - [Contracting - what you need to know](https://info.mycare.co.nz/im-available-for-work#contracting-what-you-need-to-know)
    - [Worker Account and profile](https://info.mycare.co.nz/im-available-for-work#worker-account-and-profile)
    - [Best Practice Guidelines](https://info.mycare.co.nz/im-available-for-work#best-practice-guidelines)
- [Policies](https://info.mycare.co.nz/policies#main-content)

    - [Terms of Service for any use of Mycare's platform](https://info.mycare.co.nz/policies#terms-of-service-for-any-use-of-mycares-platform)
    - [Your privacy at Mycare](https://info.mycare.co.nz/policies#your-privacy-at-mycare)
    - [Non-discrimination commitment](https://info.mycare.co.nz/policies#non-discrimination-commitment)

- [About us](https://www.mycare.co.nz/about-us)
- [Privacy](https://help.mycare.co.nz/hc/en-us/articles/235676327)
- [Terms of Service](https://help.mycare.co.nz/hc/en-us/articles/221992468-Terms-of-Service)

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