Skip to content
English
Submit a ticket
Go to www.mycare.co.nz
  • There are no suggestions because the search field is empty.

Getting paid for mileage and expenses

Some roles on Mycare may require claiming for travel or expenses. Here is a bit more on how claiming for travel and expenses works on Mycare.

You can only claim if it has been agreed upon with the client or is in the scope of the expected role.

What are Mileage/Travel Expenses?

This can be for any travel you need to do for the role, such as appointments, events or running errands. In some cases, you may have an agreement with the client to pay travel expenses from your home to theirs, if travel to the client is some distance away.

Mileage on Mycare is paid at current IRD recommended rates (currently $1.17 per kilometre).

What are expenses?

Expenses are those costs that you may incur when completing tasks or errands for the client, and that the client has agreed to reimburse you for.

This can include paying for groceries, picking up milk or paying for lunch, or perhaps admission to activities while out and about providing support.

Claiming mileage and/or expenses?

The first thing we recommend is to keep receipts and documentation of anything you are expecting to be reimbursed for. This can include taking note of your car mileage before and after the travel done for the client.

When submitting your visit, click 'edit' and add the exact travel or expenses you will claim.

Screenshot 2026-01-21 at 5.28.48 PM

 

  • If the amount is exactly or under what the client has selected your visit will still be able to be auto-approved.
  • If it is over the agreed amount the client will have to manually accept the changes. At this point, they can ask you for receipts to understand why you claimed as you did.

If you are claiming mileage or expenses on Mycare this is not taxable income, however you are not able to use these same expenses as a deduction with the IRD.

What if there were unexpected mileage or expenses on a visit that were not previously discussed?

You are able to claim if unexpected mileage or expenses come up on a visit.  Please add these in as above, the client will need to approve them since they weren't in the original booking.