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Non-discrimination commitment

A community promise for respect, dignity and equality

This Non-Discrimination Commitment is at the heart of the Mycare business ethos and we ask our community of users to promote the key values of respect, dignity and equality so that together we can cultivate a truly supportive community.

Whether you are a worker, organiser or a client we ask you to adhere to our non-discrimination commitment so that we can continue to develop this caring community.

Personal preferences

Mycare’s aim is to provide individuals with choice, flexibility and freedom to find the perfect client or worker.

In order to keep the community respectful and dignified we ask that all personal preference statements refrain from stating what is not wanted.

Instead, we ask users to state what they do want using positive wording that will help cultivate a respectful environment.

For example:

  • “I would really like a worker who holds Christian/Muslim/Hindu values”
  • “I would really like a female worker for personal cares”
  • “I would really like a companion around my own age if possible”

We discourage preferences from including:

  • “I would not like” or “I do not want”
  • Discrimination based on age
  • Discrimination based on sexuality
  • Discrimination based on race/ethnicity
  • Discrimination based on Disability

Finding a worker/client

When finding a worker/client you have the right to state your personal preferences and to match with whomever you think is the best fit. You may have cultural, religious and/or other personal reasons as to why you are looking for specific characteristics. We respect individual differences and ask our community of users to as well.

Please keep the wording in job advertisements and user profiles positive by only stating what you are looking for. This will help promote understanding and respect of personal differences.

When your preferences cause you to say no to a potential worker/client please ensure that you keep all communication friendly, positive and respectful.

What happens if you do not comply with this Non-Discrimination Commitment?

Mycare is dedicated to keeping you and the Mycare community safe. 

Users are solely responsible for all communication and use of the platform. However, we ask users to report any misbehaviour so that Mycare can investigate whether or not a user has breached our community guidelines, and take the approrpiate action to address this.

When signing up to Mycare you agree to our terms of service which includes a user conduct agreement. All users agree to not “promote discrimination, hatred, harassment or harm against any person or group; be violent or threatening or promote violence or actions that are threatening to any other person; or promote illegal or harmful activities or substances”. By agreeing to the Mycare terms of service you have agreed to conduct behaviour in a non-discriminatory manner.

Mycare holds the right to remove any users who are found to have repetitive discriminatory behaviour.

Your rights and choices

Section 27(2) of the Human Rights Act 1993 states: “Nothing in section 22 shall prevent different treatment based on sex, religious or ethical belief, disability, age, political opinion, or sexual orientation where the position is one of domestic employment in a private household.”