Notifications

The types of notifications and alerts you can get from Mycare

These are the types of notifications and alerts you can get from Mycare:

  • Messages: Communication from workers or clients
  • Reminders and suggestions: Visit reminders, helpful tips to improve your profile, and other messages related to your activities on Mycare
  • Updates and tips: Events, surveys, product updates, newsletters, blog articles and information from Mycare
  • Policy and community: Updates on Mycare’s policies and relevant updates for Mycare’s community
  • Account support: Messages about your account, your visits, security and privacy info, and customer support requests

How do you get notifications?

These are the ways you can get notifications from Mycare:

  • Email: Sent to the email address in your Mycare account
  • Text (SMS): Sent to the mobile phone number in your Mycare account
  • In-App: Under the bell icon on your profile