---
title: Paying by bank transfer
description: If you would prefer to pay via bank transfer/advance payment you can let the Mycare team know
---

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# Paying by bank transfer

## If you would prefer to pay via bank transfer/advance payment you can let the Mycare team know

Let the Mycare team know if you would like to pay via bank transfer, you will be sent the bank details to start this process.

### ** There are a couple of things to keep in mind when paying via bank transfer**

- Money will need to be transferred **before** the time of booking
- Paying by bank transfer requires one business day to clear to your Mycare account.
- Remember to include the 10% platform fee.
- Are you allowing your workers to claim mileage and/or activity expenses? (enough for max claims will need to also be transferred)
-  How many visits are you wanting to book?
- Any money that is transferred and not used for visits will remain on your Mycare account to go towards future visits or can be refunded on request.

The Mycare team is always happy to help you with a summary of how much you should look into transferring.

 

### **Bank Transfer Details**

The account to transfer is located under your 'Profile' page under 'Payment Methods'.

Please include the client’s name or Client ID (the Mycare team can let you know what this is) to ensure we can allocate the funds promptly to the correct account.

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