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Payment and Platform Fee

Pay on Mycare is negotiated between yourself and the client. You will be paid this rate minus a small Mycare platform fee.

What Will I Be Paid?

Depending on each role, you negotiate your rate of pay directly with the client/care organiser. This agreed pay rate will be on your contract. You will be paid this rate minus the 5% Mycare platform fee for the duration of the agreement.

We also pay withholding tax on your behalf straight to the IRD, to assist with your year-end taxes. This tax rate is set to 10%, however you can choose to increase this rate in your Profile (Payment Details tab).

What Does the Platform Fee Cover?

  •  Insurance for workers.
  • The running and upkeep of the Mycare platform.
  • Access to our database of quality listings.
  • A digitally signed contract between you and the client.
  • Weekly payroll and withholding tax payments.  
  • Expert support of the Mycare Customer Success Team.
  • If a visit is cancelled for any reason, we won’t charge a platform fee.
  • The platform fee is inclusive of GST.
  • You do not have a platform fee on any mileage or expenses claimed.