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How to create a listing

To find care on Mycare you will need to create a listing, follow the steps below to craft a standout listing

How do I create a listing?

Click on 'Listings' in the left-hand menu or select 'New Listing' directly from your dashboard.

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Complete the form to enter your listing details. We've added tips during the process to assist. These form includes information on:

  • General description of the support you are looking for
  • Services required (e.g. home care, personal care) 
  • Required skills, language or equipment experience
  • Advertised rate, house, ideal days and expected start date

Once complete, select 'Save & Preview'. You will then be able to see what the listing will look like to workers (note that full names and addresses will never be visible to workers).

Once you are satisfied, select 'Complete' to make your listing live.        

Need to edit or unpublish your listing read more here.

When is the best time to create a listing?

Ensure you are ready. Do you have a start date in mind? Is the person receiving care (and family members) ready and open to support? Is your source of funding ready? 

Make sure these are finalised before creating a listing. Good support workers on Mycare are in demand and are often unable to wait for an undefined role or start date.

In our experience, listings for a role far in the future, or for 'backup' work very rarely result in a match.  Workers on Mycare are looking for roles that they can fill now or in the near future.

Once ready, follow these simple steps, and you’ll have a great listing ready to go in no time.

What should I include in my listing?

Before you begin, write down the different things you want help with and what qualities you desire in a worker. This will help you understand what tasks need doing and what skills/experience you require, and therefore make your listing very clear and attract the right sort of worker

Include as much detail as possible in your listing.

  • Advise on ideal start/finish times and shift lengths (and if there is any flexibility here)

  • Advise whether it is weekday or weekend work

  • Include any minimum experience or requirements, or if you are open to training the right person.

  • Discuss in the listing the types of tasks that will be involved.

  • Be clear about which items are non-negotiable vs. flexible; this can help avoid unnecessary conversations with unsuitable applicants. 

Note the Human Rights Act allows you to state a preference for a worker who comes into your private household.  Check out the Mycare Non-Discrimination Commitment here for more information. 

What should I pay for a role?

While we understand budget constraints, the most successful listings are those that pay a fair rate or higher for the type of work required. Our Customer Team can give you helpful information if you are unsure of a fair rate in your situation. Some support workers will negotiate mileage and/or travel time.  While paying mileage is not compulsory, if your chosen worker is far away or coming for a short visit, it may be reasonable to do so.